Terms & Conditions

Privacy Policy

We respect and are committed to your privacy at The Retreat Company. We do not distribute or sell your personal information to any third parties. This includes, not only your email address, but any personal information you input during your use of the site. We only collect info from you, when it is requested by you and relevant and for your interest. We reserve the right to change this policy in the future, but not without giving notice and providing individuals with the opportunity to opt-out.

Our data protection number is Z 8847897

You can see our full Privacy Policy here: Privacy Policy

Terms And Conditions Of Use

Advertorials and information on the Retreat Company website do not necessarily represent the views and preferences of The Retreat Company. The Retreat Company will not be held liable for any loss, directly or indirectly caused by this website or its contents and use of the website and its content is solely at the risk of the user. We recommend that an anti-virus program is run on all material downloaded from the Internet.

If you have any suggestions or comments please email us: Contact Us.
You can telephone us (Mon – Fri: 09.30 to 15:00 GMT) +44 (0)116 2599211
Or write: The Retreat Company, Gaulby Road, Kings Norton, Leicestershire, LE7 9BA

Secure Online Payments

Our servers use SSL (Secure Sockets Layer) encryption. This is an industry-standard protocol to transfer information via the Internet securely. When SSL encryption is being used you will see the padlock symbol in your browser and the URL will begin HTTPS as opposed to HTTP. Our servers are running with the maximum level of SSL encryption that is commercially available, ie. 128 bit. As well as SSL, we use secondary encryption for data stored on our servers, as well as dedicated firewalls to ensure that your data remains safe.

How to Pay

Click the checkout link, follow the on screen instructions and enter your payment details on our secure server. You will be sent an email confirming that your order has been placed. Please ensure that you enter your details accurately, especially your email address and telephone number as we may need to contact you regarding your order.


Payments can be made online through our automated system, with debit or credit card over the phone, bank transfer, or PayPal.

We can not accept credit/debit card details by email as this is not a secure payment method.


The advertorials and information supplied to The Retreat Company on this website do not necessarily represent the preferences and views of The Retreat Company and our staff.